• Developed and managed the Digital Banking team’s Confluence pages, enhancing ease of use and boosting workflow efficiency
• Contributed to the timely execution of over 50 major service requests for a pre-paid card project
• Performed a comprehensive analysis of resource utilization, error patterns, and performance bottlenecks using Kibana, resulting in
improvements to system efficiency
• Leveraged Jenkins and Anypoint MuleSoft tools to proactively enhance and maintain lower environment APIs, ensuring system
stability, functionality, and overall performance
• Supported over 20 significant digital banking releases, employing meticulous planning and execution, delivering high-quality
products to stakeholders
• Effectively managed Production and Staging Lower environments within the Temenos platform, ensuring seamless operations and
successful Close of Business processes
• Utilized Microsoft Excel and UML to create an API dependencies map, ensuring accurate updates and preventing system failures
• Facilitated weekly release management meetings with the digital banking team, overseeing project updates and providing
information on upcoming releases
• Worked in close collaboration with the Director of Release Management to manage current and upcoming projects

• Led a team of over 30 associates towards achieving company targets while cultivating high team spirit
• Created the sales-floor associate’s schedule; assigning tasks according to individual strengths and expertise, resulting in an increase
in employee productivity
• Handled a wide variety of conflicts; pinpointed the specific area of concern and resolved within a timely manner
• Collaborated with managers to contribute insights in the development of strategic objectives to increase company sales
• Assisted with hardware and software issues by troubleshooting and providing technical support, ensuring minimal downtime and
optimal efficiency
• Provided guidance in the Electronics department, offering customers advice on recommended technological products and software

Created a personal portfolio website using HTML, CSS and Javascript. The website is deployed online using Netlify.

This is a Leave & Absence Dashboard. The project has been developed with the use of HTML and CSS for the front-end, and Python for the back-end. The Flask framework is also used.